Terms & Conditions — atm969

For the purposes of these Terms & Conditions, the following definitions apply throughout the document:

To register and maintain an active Account on the atm969 Platform, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age at the time of registration. atm969 applies a strict 21+ age policy in line with responsible gambling best practices. Accounts found to have been opened by individuals under 21 will be immediately closed and any remaining balance will be forfeited.
• You must be a natural person acting on your own behalf. Corporate accounts, accounts operated on behalf of another person, or accounts operated for commercial arbitrage purposes are not permitted.
• You must not be a resident of any jurisdiction in which accessing or participating in online gambling is explicitly prohibited by applicable local law. It is your sole responsibility to determine the legality of online gambling in your jurisdiction before registering.
• You must not be a current employee, contractor, or immediate family member of an employee of atm969 or any of its subsidiary companies, affiliated technology partners, or gaming providers.
• You must not be a self-excluded Member or a Member whose Account has been previously closed by atm969 for violations of these Terms & Conditions.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction of residence.

3.1 Single Account Policy. Each individual person may hold only one Account on the atm969 Platform. Opening, using, or controlling multiple Accounts (whether under the same or different identities) is strictly prohibited. Where duplicate Accounts are detected, atm969 reserves the right to close all such Accounts immediately and to confiscate any balances or winnings derived through the use of multiple Accounts.

3.2 Accurate Information. When completing the registration form, you must provide accurate, truthful, and current personal information including your full legal name, date of birth, residential address in Indonesia, and a valid email address. You are responsible for keeping this information current. atm969 accepts no liability for service disruptions arising from inaccurate Member-provided data.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your login details with any third party. atm969 will treat all actions taken using your login credentials as having been authorized by you. If you suspect unauthorized access to your Account, you must notify our support team immediately at [email protected].

3.4 Identity Verification (KYC). atm969 is required to conduct Know Your Customer (KYC) verification on all Members prior to processing the first withdrawal and at periodic intervals thereafter. KYC documentation typically includes a government-issued photo identification (e.g., Indonesian KTP, passport) and proof of address. Failure to provide requested documentation within 14 days of request will result in Account suspension.

3.5 Account Currency. All atm969 Accounts are denominated exclusively in Indonesian Rupiah (IDR / Rp). atm969 does not offer multi-currency accounts. Any international bank transfers or payment method conversions are the Member's sole responsibility.

4.1 Accepted Payment Methods. atm969 accepts deposits and processes withdrawals via the following methods: Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI), and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). The availability of specific payment methods is subject to change without prior notice.

4.2 Minimum and Maximum Transactions. The minimum deposit is Rp 20.000. The minimum withdrawal is Rp 50.000. Maximum daily withdrawal limits vary by Member account tier and are displayed within the Account dashboard. atm969 reserves the right to adjust transaction limits at its discretion.

4.3 Withdrawal Processing Times. Withdrawal requests submitted during standard Indonesian banking hours (Monday–Friday, 08.00–17.00 WIB) are typically processed within 15 minutes. Requests submitted outside banking hours, on public holidays, or during periods of high demand may take up to 24 hours. atm969 does not guarantee specific processing times and accepts no liability for delays caused by third-party payment processors or banking institutions.

4.4 Same-Source Withdrawal Policy. For fraud prevention and anti-money-laundering compliance, withdrawals will ordinarily be returned to the same bank account or e-wallet from which the corresponding deposit was made. atm969 reserves the right to request additional verification before approving withdrawal to a new payment destination.

4.5 Anti-Money-Laundering Compliance. atm969 is committed to complying with internationally recognized anti-money-laundering (AML) standards. The Company reserves the right to request proof of the source of deposited funds at any time. Deposits that cannot be satisfactorily verified as legitimate will be returned to the original payment source and the Account suspended pending investigation.

5.1 Bonus Eligibility. Bonuses and promotional offers are extended to Members at the sole discretion of atm969. Unless otherwise stated, bonuses are available only to Members who have successfully completed KYC verification and who have not previously violated these Terms & Conditions.

5.2 Wagering Requirements. All Bonus Credits are subject to wagering requirements (also known as rollover or turnover requirements) before they may be converted to withdrawable real-money balances. The specific wagering multiplier (e.g., 10×, 20×, 30×) is stated on each individual promotion's terms page and must be satisfied before withdrawal is permitted. Different game types may contribute to wagering requirements at different rates (e.g., slots typically contribute 100%, live casino games may contribute 10%–50%).

5.3 Bonus Expiry. Bonus Credits typically expire 30 days from the date of issue unless otherwise stated in the specific promotion's terms. Expired Bonus Credits are automatically forfeited and cannot be restored.

5.4 One Bonus Per Member. Unless explicitly stated otherwise, only one promotional bonus may be active on an Account at any given time. Members may not "stack" multiple bonuses or claim the same bonus repeatedly using different Accounts.

5.5 Bonus Abuse. atm969 reserves the right to void bonuses, confiscate winnings, and close Accounts where it reasonably suspects bonus abuse. Examples of bonus abuse include (but are not limited to): opening duplicate Accounts to claim multiple welcome bonuses, coordinated betting with other Members to artificially satisfy wagering requirements with minimal risk, or exploiting technical errors in game contributions to wagering.

5.6 Withdrawal Before Wagering Completion. If a Member requests withdrawal before satisfying the wagering requirements on active Bonus Credits, the Bonus Credits and any winnings derived from those Bonus Credits will be forfeited. Only the Member's original deposited funds (if any remain) will be processed for withdrawal.

6.1 Bet Acceptance. A bet is considered officially accepted only when it is confirmed by atm969's betting system and appears in the Member's bet history. atm969 reserves the right to refuse or limit any bet at its discretion, particularly where the bet is placed at incorrect odds due to technical error or where the Member's betting pattern suggests fraudulent or collusive activity.

6.2 Odds Errors. In the event that odds are displayed incorrectly due to human error or technical malfunction, atm969 reserves the right to void any bets placed at the incorrect odds. This applies regardless of whether the bet has already been settled. Members will be refunded the stake in such circumstances, but no winnings on incorrectly priced bets will be honored.

6.3 Event Postponement or Abandonment. Where a sporting event is postponed and rescheduled within 48 hours of the original scheduled start time, all bets remain valid and will be settled upon completion of the rescheduled event. Where an event is postponed beyond 48 hours or abandoned without completion, all bets will be voided and stakes refunded unless otherwise stated in sport-specific rules.

6.4 Settlement Disputes. atm969 uses reputable third-party data providers to determine official event results. In the rare event of a dispute over bet settlement, atm969's decision is final. Members wishing to dispute a settlement must contact support within 14 days of the bet settlement date. Disputes raised after 14 days will not be considered.

6.5 Maximum Winnings. atm969 reserves the right to impose maximum payout limits on certain bet types or events. These limits are typically displayed on the relevant betting market and vary by sport and event type. Where maximum winnings limits apply, any winnings in excess of the stated maximum will not be paid.

The following activities are strictly prohibited on the atm969 Platform. Engaging in any prohibited activity may result in immediate Account closure, forfeiture of all balances, and referral to relevant law enforcement authorities where appropriate:

1. Fraudulent Activity: Providing false identity information, using stolen or unauthorized payment methods, attempting chargebacks on legitimate transactions, or fabricating documentation for KYC purposes.
2. Match-Fixing and Collusion: Placing bets on events where the Member has inside knowledge of the outcome, colluding with other Members to manipulate betting markets, or participating in match-fixing schemes.
3. Use of Automated Software: Using bots, scripts, arbitrage software, or any automated betting tools designed to give the Member an unfair advantage over the Platform or other Members.
4. Bonus Abuse: Creating multiple Accounts to claim the same bonus repeatedly, exploiting technical errors in bonus awarding or wagering contribution calculations, or coordinating with other Members to artificially satisfy wagering requirements.
5. Money Laundering: Using the Platform to launder proceeds of crime, deposit funds without placing genuine wagers, or withdrawing funds shortly after deposit with minimal betting activity (commonly known as "turnover abuse").
6. Unauthorized Access: Accessing another Member's Account without authorization, attempting to hack or reverse-engineer the Platform's software, or exploiting security vulnerabilities to gain unfair advantage.
7. Abusive Conduct: Using offensive language toward customer support staff, harassing other Members, or engaging in discriminatory behavior.

8.1 Platform Ownership. All content, graphics, logos, trademarks, software code, and data structures displayed on or accessible through the atm969 Platform are the exclusive property of atm969 or its licensed content providers. The atm969 brand name, logo, and all associated trademarks are registered intellectual property.

8.2 Restrictions on Use. Members are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial gambling purposes only. Members may not reproduce, distribute, publicly display, reverse-engineer, or create derivative works from any part of the Platform without prior written consent from atm969.

8.3 Third-Party Content. Game titles, live dealer video feeds, and sportsbook data displayed on the Platform are provided by third-party gaming suppliers (e.g., Pragmatic Play, Evolution Gaming, NetEnt). These suppliers retain all intellectual property rights in their respective content. atm969 does not claim ownership of third-party game content.

9.1 Privacy Policy. atm969's collection, use, and protection of Member personal data is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these Terms, you also agree to the practices described in the Privacy Policy.

9.2 Data Sharing. atm969 may share Member data with third-party service providers (payment processors, KYC verification partners, gaming software suppliers, and customer support contractors) to the extent necessary to operate the Platform. atm969 does not sell Member data to advertisers or unrelated third parties.

9.3 Marketing Communications. By registering an Account, you consent to receiving marketing communications from atm969 via email, SMS, and in-platform notifications. You may opt out of marketing communications at any time by adjusting your Account settings or by contacting customer support.

10.1 Commitment to Responsible Gambling. atm969 is committed to promoting responsible gambling and protecting vulnerable Members. We provide a range of tools to help Members maintain control over their gambling activity, including deposit limits, loss limits, session time reminders, reality checks, and self-exclusion.

10.2 Self-Exclusion. Members may request self-exclusion for a period of 6 months, 1 year, or permanently. Self-exclusion requests may be submitted via email to [email protected] or through the Account settings page. Once activated, self-exclusion cannot be reversed before the end of the exclusion period. Members who attempt to create new Accounts during self-exclusion will have those Accounts immediately closed and all balances forfeited.

10.3 Deposit and Loss Limits. Members may set daily, weekly, or monthly deposit limits and loss limits via the Account settings page. Increases to limits are subject to a 24-hour cooling-off period before taking effect. Decreases to limits take effect immediately.

10.4 Underage Gambling Prevention. atm969 operates a strict 21+ age policy. We use age verification technology and manual document review to prevent underage access to the Platform. Parents or guardians who discover that a minor has accessed atm969 should contact support immediately.

10.5 Problem Gambling Resources. Members who feel their gambling is becoming problematic are encouraged to visit our Responsible Gaming page for guidance and links to professional support organizations.

11.1 Service Availability. While atm969 strives to maintain continuous Platform availability, we do not guarantee uninterrupted service. atm969 accepts no liability for losses arising from Platform downtime, whether caused by scheduled maintenance, technical malfunction, DDoS attacks, or force majeure events beyond our reasonable control.

11.2 Third-Party Failures. atm969 is not liable for delays or failures in deposit or withdrawal processing caused by third-party payment processors, banking institutions, or e-wallet providers. Members should direct complaints about such delays to the relevant payment provider in the first instance.

11.3 Maximum Liability. To the fullest extent permitted by applicable law, atm969's total aggregate liability to any Member arising from or related to these Terms & Conditions, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by that Member into their Account during the 90-day period immediately preceding the event giving rise to the liability claim.

11.4 Exclusion of Consequential Damages. atm969 shall not be liable for any indirect, incidental, consequential, or punitive damages, including (but not limited to) loss of profits, loss of opportunity, or reputational harm, even where atm969 has been advised of the possibility of such damages.

11.5 Member Responsibility. Members acknowledge that gambling involves risk and that outcomes are determined by chance (for casino games and togel draws) or by sporting performance (for sportsbook events). atm969 does not guarantee that any Member will win and accepts no liability for Member gambling losses.

12.1 Termination by Member. Members may close their Account at any time by contacting customer support. Upon Account closure, any remaining real-money balance (excluding forfeited Bonus Credits) will be returned to the Member via their registered withdrawal method, subject to completion of any outstanding wagering requirements and KYC verification.

12.2 Termination by atm969. atm969 reserves the right to suspend or permanently close any Member Account at its sole discretion, with or without providing a reason. Typical grounds for Account closure by atm969 include (but are not limited to): breach of these Terms & Conditions, fraudulent activity, duplicate accounts, failure to complete KYC verification, or abusive conduct toward staff.

12.3 Effect of Termination. Upon termination of a Member Account by atm969, the Member's access to the Platform is immediately revoked. Where the Account is closed for breach of these Terms, atm969 reserves the right to forfeit any remaining Account balance. Where the Account is closed for reasons unrelated to Member misconduct (e.g., voluntary closure by Member, commercial decision by atm969), any legitimate remaining balance will be returned to the Member.

13.1 Right to Amend. atm969 reserves the right to amend, modify, or update these Terms & Conditions at any time. Amendments may be made to reflect changes in applicable law, regulatory requirements, business practices, or Platform features.

13.2 Notice of Amendments. Material changes to these Terms & Conditions will be notified to Members via email and/or by prominent notice on the Platform homepage. The revised Terms will be published at the canonical URL https://atm969.cam/terms-conditions with an updated "Last Updated" date.

13.3 Continued Use Constitutes Acceptance. Members' continued use of the Platform following the publication of amended Terms & Conditions constitutes acceptance of those amendments. Members who do not agree to the amended Terms must cease using the Platform and close their Account.

14.1 Governing Law. These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which atm969 holds its operating license. For Members resident in Indonesia, these Terms are additionally subject to applicable Indonesian consumer protection and contract law to the extent that such laws cannot be lawfully excluded.

14.2 Dispute Resolution Process. In the event of a dispute between a Member and atm969, the Member must first attempt to resolve the matter through atm969's internal complaints procedure by contacting customer support at [email protected]. atm969 will endeavor to resolve all complaints within 14 business days of receipt.

14.3 Binding Arbitration. Where a dispute cannot be resolved through the internal complaints procedure, the parties agree that the dispute shall be referred to binding arbitration under the rules of a mutually agreed international arbitration body. The arbitration shall be conducted in English. Each party shall bear its own legal costs, with the arbitrator's fees split equally between the parties.

14.4 Class Action Waiver. To the fullest extent permitted by applicable law, Members agree to bring claims against atm969 only on an individual basis and not as part of any purported class, consolidated, or representative action.

For questions, concerns, or formal notices regarding these Terms & Conditions, Members may contact atm969 via the following channels:

• Email: [email protected] (displayed as plain text; not a clickable mailto link per site policy)
• Live Chat: Available 24/7 via the chat widget on the Platform homepage
• Customer Support Hours: Email and live chat support operate 24 hours per day, 7 days per week, in both Indonesian and English

Formal legal notices (e.g., termination notices, arbitration demands) must be submitted in writing to the email address above and will be deemed received three business days after transmission.